Customer experience done right by harnessing AI Technology
Trusted by Leading E-Commerce Companies Worldwide
All 4 Features In One Platform
Need to grow your business, reduce costs and increate profits, and enhance Customer Experience.
AI Shopping Assistant
AI shopping companion that instantly finds perfect products, generates recommendations, and personalizes shopping experience.
- Instant Answers
- Cross-Sell and Upsell
- Multi Language Support
- Product Recommendations
- 24/7 Shopping Concierge
- Multi Channel Connectivity
AI Conversational Analytics
Transform your e-commerce data into powerful insights using simple conversations-no technical expertise required, just speak or type in plain language.
- Instant Customer Insights
- Predictive Sales Forecasting
- Smart Inventory Intelligence
- Type or Speak in plain English
- Gen-AI Dashboard
- Competitor Benchmarking
AI Voice Agent
Intelligent AI voice assistant that instantly answers your customer's phone calls anytime, boosting sales and customer satisfaction.
- 24/7/365 Voice Responses
- Tailored Responses
- Zero Wait Times
- Multi-lingual Responses
- Boost Sales While You Sleep
- Smart Product Recommendations
AI Support Ticket Platform
Transform your e-commerce data into powerful insights using simple conversations-no technical expertise required, just ask.
- Instant Ticket Creation
- Real-Time Live Chat
- Multi-Channel Support
- Smart Ticket Routing
- RAG based knowledge base
- Proactive AI Answers
CogniSpot.AI
AI Shopping Assistant
Revolutionary AI shopping companion that instantly finds perfect products, compares prices, and personalizes your entire shopping experience.
- Instant Answers
- Cross-Sell and Upsell
- Multi Language Support
- Product Recommendations
- 24/7 Shopping Concierge
- Multi Channel Connectivity
AI Conversational Analytics
Transform your e-commerce data into powerful insights using simple conversations-no technical expertise required, just speak or type in plain local language.
- Instant Customer Insights
- Predictive Sales Forecasting
- Smart Inventory Intelligence
- Type or Speak in plain English
- Gen-AI Dashboard
- Competitor Benchmarking
AI Voice Agent
Intelligent AI voice assistant that instantly answers customer questions anytime, boosting sales and customer satisfaction.
- 24/7/365 Voice Responses
- Tailored Responses
- Zero Wait Times
- Multi-lingual Responses
- Boost Sales While You Sleep
- Smart Product Recommendations
AI Support Ticket Platform
Transform your e-commerce data into powerful insights using simple conversations-no technical expertise required, just ask.
- Instant Ticket Creation
- Real-Time Live Chat
- Multi-Channel Support
- Smart Ticket Routing
- RAG based knowledge base
- Proactive AI Answers
What CogniSpot can do for you
- Engage and delight customers
Deploy an AI agent that is always, empathetic, and aligned to your brand tone and voice.
- Support your customers in real-time
Help customers with even their most complex issues, whether making an exchange or updating a subscription.
- Adapt and get better, faster
Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience.
Choose Your Perfect eCommerce Solution
At Cognizight.AI, customer support is at the core of what we do. Knowledge has everything you need to create detailed knowledge base articles, handle customer queries with ease or build training guides.
Launch Your Shopify Store with Ease and Scale to Success
Get a customized, user-friendly Shopify store that’s optimized for growth, performance, and seamless customer experiences. We bring your eCommerce vision to life—fast!
Why Choose Shopify?
Shopify offers everything you need to run a successful online store with minimal hassle—perfect for businesses that want to scale quickly.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Launch Your Shopify Store with Ease and Scale to Success
Get a customized, user-friendly Shopify store that’s optimized for growth, performance, and seamless customer experiences. We bring your eCommerce vision to life—fast!
Why Choose Shopify?
Shopify offers everything you need to run a successful online store with minimal hassle—perfect for businesses that want to scale quickly.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Launch Your Shopify Store with Ease and Scale to Success
Get a customized, user-friendly Shopify store that’s optimized for growth, performance, and seamless customer experiences. We bring your eCommerce vision to life—fast!
Why Choose Shopify?
Shopify offers everything you need to run a successful online store with minimal hassle—perfect for businesses that want to scale quickly.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Launch Your Shopify Store with Ease and Scale to Success
Get a customized, user-friendly Shopify store that’s optimized for growth, performance, and seamless customer experiences. We bring your eCommerce vision to life—fast!
Why Choose Shopify?
Shopify offers everything you need to run a successful online store with minimal hassle—perfect for businesses that want to scale quickly.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Quick Setup
Shopify’s easy setup process allows you to launch your store within days, minimizing downtime.
Key features
Natural-Sounding Voices
Our AI voice agents leverage cutting-edge text-to-speech (TTS) technology to create natural, human-like conversations with realistic rhythm and emotions.
Minimal Latency
Provide real-time customer service with very quick response times. On-premise deployment options ensure even faster performance.
Easy Integration
Easily connect your AI voice agent to existing CRMs, helpdesks, and backend tools with simple APIs, enabling seamless end-to-end automation of support workflows.
Exceptional Accuracy
Optimized AI dialogue guarantees precise understanding of queries, acronyms, numbers (e.g., order IDs, phone numbers), and industry-specific terminology.
Multi-language Support
Cater to global customers with voice agents fluent in English, Spanish, Arabic, and over 25 languages in development.
Security
Enterprise-grade security compliant with GDPR, ISO 27001, and SOC 2 Type II standards. On-premise deployment options are available for industries with stringent compliance needs.
Launch Your AI Customer Service Agent in 3 Simple Steps
Design Your Agent
Give your AI customer service agent a name, choose a natural-sounding ai voice (or clone your own),and define how it greets and supports your customers. Upload FAQs, help center docs, PDFs, and SOPs to train it with your business-specific.
Add Smart Capabilities
Enable your agent to handle real support tasks like answering FAqs, checking order status, escalating issues, or collecting feedback. Easily connect to CRMs, helpdesks, or internal tools using Zapier, Make, or direct API integration.
Deploy Anywhere
Go live in minutes. Route calls to your AI agent via phone, embed it on your website, or use it as a support widget. Your AI voice agent will begin resolving issues, deflecting calls, and improving CSAT from day one, across languages and time zones.
Choose the Right Pricing Plan for Your Custom Need
STANDARD
Rs.11988
Rs.999
/Month
(Billed Anually)
Best suited for small to mid-sized e-commerce websites with basic customer support needs.
- AI Shopping Assistant
- Product Recommendation
- Shopify WooCommerce Integrations
- Web & mobile widget integration
- Real-time order status updates
- Up to 3,000 chats/month
- Multi-language support (up to 3 languages)
- Chat history access (7 days)
- Custom branding (basic: logo & theme colors)
- Email support
- 1 Admin + 2 agent accounts
*No Credit Card Needed
PREMIUM
Rs.23,988
Rs. 1999
/Month
(Billed Anually)
Best suited for growing e-commerce platforms that require automation, analytics, and higher usage capacity.
Includes Everything in Standard +
- AI Shopping Assistant – Unlimited Chats / month
- AI Voice Agent – Support Unlimited Customer Calls
- AI Ticketing Platform
- AI Conversational Analytics
- Knowledge Base – RAG Database
- Abandoned cart recovery automation
- Multi-language support (up to 30 languages)
- Free 24/7 Technical Support
- Free Onboarding
- Shopify, WooCommerce and Squarespace Integrations
- AI-driven upselling & cross-selling
- WhatsApp, Facebook Messenger, & Instagram DM integrations
- Advanced analytics dashboard
- Chat history retention (120 days)
- 3 Admin + 10 agent accounts
*No Credit Card Needed
CUSTOM
Contact for Enterprise Pricing
Best suited for large enterprises with high-traffic e-commerce stores and complex automation needs.
Includes Everything in Premium +
- Dedicated account manager
- Custom AI training on your product catalog & support scripts
- Full API access for integration with ERP/CRM systems
- AI sentiment analysis & escalation routing
- 24/7 multilingual support
- White-labeling option
- SLA-backed uptime guarantee
- Chat history retention (unlimited)
- Advanced BI integration and cohort analysis
*No Credit Card Needed
STANDARD
Rs.11988
Rs.9590
/Year
(Billed Anually)
Best suited for small to mid-sized e-commerce websites with basic customer support needs.
- AI Shopping Assistant
- Product Recommendation
- Shopify WooCommerce Integrations
- Web & mobile widget integration
- Real-time order status updates
- Up to 3,000 chats/month
- Multi-language support (up to 3 languages)
- Chat history access (7 days)
- Custom branding (basic: logo & theme colors)
- Email support
- 1 Admin + 2 agent accounts
*No Credit Card Needed
PREMIUM
Rs.23,988
Rs. 19190
/Year
(Billed Anually)
Best suited for growing e-commerce platforms that require automation, analytics, and higher usage capacity.
Includes Everything in Standard +
- AI Shopping Assistant – Unlimited Chats / month
- AI Voice Agent – Support Unlimited Customer Calls
- AI Ticketing Platform
- AI Conversational Analytics
- Knowledge Base – RAG Database
- Abandoned cart recovery automation
- Multi-language support (up to 30 languages)
- Free 24/7 Technical Support
- Free Onboarding
- Shopify, WooCommerce and Squarespace Integrations
- AI-driven upselling & cross-selling
- WhatsApp, Facebook Messenger, & Instagram DM integrations
- Advanced analytics dashboard
- Chat history retention (120 days)
- 3 Admin + 10 agent accounts
*No Credit Card Needed
CUSTOM
Contact for Enterprise Pricing
Best suited for large enterprises with high-traffic e-commerce stores and complex automation needs.
Includes Everything in Premium +
- Dedicated account manager
- Custom AI training on your product catalog & support scripts
- Full API access for integration with ERP/CRM systems
- AI sentiment analysis & escalation routing
- 24/7 multilingual support
- White-labeling option
- SLA-backed uptime guarantee
- Chat history retention (unlimited)
- Advanced BI integration and cohort analysis
*No Credit Card Needed
Frequently Asked Questions
How do AI voice agents help reduce call handling time in customer service?
They automate common inquiries, authenticate customers, and route calls efficiently, reducing average handling time.
Can AI voice agents authenticate customers automatically?
Yes. They can verify customer details by retrieving stored information from backend systems, reducing manual steps.
How do AI voice agents improve first-call resolution rates?
They provide instant, accurate responses by accessing real-time data and following structured workflows, often resolving issues without escalation.
Do AI voice agents improve call deflection strategies?
Yes. They can conduct post-call surveys, capture Net Promoter Score (NPS), and log feedback for performance analysis.
Can AI voice agents collect customer feedback after a call?
Yes. They can conduct post-call surveys, capture Net Promoter Score (NPS), and log feedback for performance analysis.
How do AI voice agents handle urgent customer service requests?
They follow escalation rules to identify and prioritize urgent cases, transferring them to live agents when needed.
Can we use our own voice or our customer service agent’s voice for the AI voice agent?
Yes. With our AI voice cloning, you can replicate the voice of your top-performing customer service agents or even the founder’s voice to create a branded, trustworthy experience. This helps maintain consistency and builds stronger customer connections at scale.
Do AI voice agents improve agent productivity?
Yes. They offload repetitive tasks, allowing human agents to focus on high-value
Loved by Customers All Over The World!
The AI chatbot has completely transformed how we support our customers. It answers questions instantly, 24/7—even complex ones like order status or shipping issues—all through simple, natural language. Our response time dropped and customer satisfaction skyrocketed!
Priya Mehta
Head of Customer Experience, TrendCart
Our customers love how easy it is to get real-time updates using the chatbot. Whether it’s tracking an order or asking a question, the AI responds instantly—no wait times, no confusion. It’s become a vital part of our support experience.
David John
Global Head of Markets Innovation Group (MIG) and AI Advisory Practice
Implementing this AI chatbot was a game-changer. It reduced our support load by over 40% and gave our customers the fast, accurate answers they needed—day or night. The natural language interface makes it feel incredibly human and intuitive.
James Liu
CEO, SnapStyle E-Commerce
Build Your CogniSpot Starting from $2,999
Launch your online store with a fully tailored eCommerce website. Contact us today to discuss your requirements!
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